Last Updated: 10.09.24
Welcome to Gates of Holy Land ("Company", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website gatestoholyland.org ("Website") or purchase our digital products.
This policy complies with the requirements of the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as other relevant privacy laws in the United States and Israel.
## 1. Information We Collect
### 1.1 Personal Information
When you purchase a product or sign up for our services, we collect the following types of personal information:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely via third-party payment processors)
- IP address and device information
### 1.2 Non-Personal Information
We may also collect non-personal information, such as browsing data, traffic sources, and demographic information, which helps us understand how our customers use our Website.
## 2. How We Use Your Information
We use the personal information collected to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding updates, promotions, and offers (with your consent)
- Improve our products and services
We use non-personal information for:
- Website analytics
- Improving user experience
- Marketing and promotional purposes
## 3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: We use third-party services (e.g., payment processors, shipping services) to perform functions on our behalf. They have access to personal information as necessary to perform their services, but they are obligated not to disclose or use it for other purposes.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
## 4. Data Retention
We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes outlined in this policy. After that, we will delete or anonymize your data, unless we are legally required to retain it for longer periods.
## 5. International Data Transfers
As an Israeli company, we process your personal information in Israel. If you are located in the EU or US, your data may be transferred and processed in countries that may not provide the same level of data protection as your home country. However, we ensure that adequate safeguards are in place to protect your personal data.
## 6. Your Rights
### 6.1 For EU Residents:
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to the processing of your data
- Portability of your data
- Withdraw consent at any time (if processing is based on consent)
To exercise your rights, please contact us at [email protected].
### 6.2 For California Residents:
Under the CCPA, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell your data)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at [email protected].
## 7. Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
## 8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings.
## 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.
## 10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]